Fraud Team Manager, Out of Hours
Descrizione dell'offerta
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Remote 💰£32,200 - £43,600 + £2,503 overnight allowance + Incentive Awards tied to your performance+ Benefits ✨ Working hours are 37.5 hours per week, working 5pm - 1:30am, Monday - Friday. Start Date - 4th January 2027 ⭐ Our Fraud Team Our Fraud collective mission is simple: earn and keep our customers’ trust, support Monzo’s safe growth, and help build a safer financial society. Overnight Team Managers are key to making that happen. You’ll lead a team of around 12 Fraud Investigators, helping them grow, perform at their best, and stay connected to Monzo’s bigger purpose. The work is fast-paced and impactful — balancing regulated and unregulated tasks while fostering a kind, high-performing culture where everyone feels valued and supported. What You’ll Be Doing.. As a Team Manager, you’ll guide your team through their day-to-day work, analysing performance and wellbeing trends, offering feedback, and coaching them to success. You’ll take a proactive approach to keeping engagement high — celebrating wins, creating space for open conversations, and helping your team link their work to Monzo’s mission. You’ll also handle more formal aspects of people management
Dettagli
- Azienda: Monzo
- Sede: Remoto
- Tipo di contratto: Tempo pieno
- Fonte: greenhouse
- Valido fino al: 17 ottobre 2026
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