Account Manager - French Speaking (L1/I2)
Descrizione dell'offerta
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Level - L1/I2 Hiring Manager - Kyle Spinks Recruiter - Olivia Rouhet / Edd Garland The role As an SMB Account Manager you will have discussions with our restaurant partners about all aspects of their business. Whether that's how they can get involved in our national and local marketing campaigns, what steps they can take to offer the best delivery experience possible to customers or how they can take advantage of our latest technology and perks, you will help restaurants to get the very best out of our platform. This will be an office-based position during your 3 month probation, following this, you will have the autonomy of hybrid working. You will work as part of the SMB (Small Medium Business) team in Manchester City Centre and you will report to your Account Management Team Lead. What you will do Manage a portfolio of accounts through desk-based account management model Support growth of partners through email, phone, online presentations and video calls Maintain long-term relationships with our partner base, ensuring the best service is provided to so our partners can be successful on our platform Liaise between your restaurants and our teams to ensure delivery of our solutions according to our partner's needs Manage accounts to initiate and maintain favourable relationship with partners, coupled with driving positive outcomes for Deliveroo Execute campaigns to improve key performance metrics including customer outcomes, restaurant retention and order volume growth Drive engagement with Deliveroo's national and local marketing opportunities for restaurants Requirements Track record in an account management role; strong relationship building skills to produce positive re
Dettagli
- Azienda: Deliveroo
- Sede: Manchester, United Kingdom
- Tipo di contratto: Tempo pieno
- Fonte: greenhouse
- Valido fino al: 18 ottobre 2026
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