New Partner Experience Advisor - French Speaking (NPX Team) - LE
Descrizione dell'offerta
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Job Level - LE Hiring Manager - Roches Dogba / Lauren Hallworth Recruiter - Edd Garland/ Olivia Rouhet The Role We are expanding our Restaurant Onboarding Team to engage with all of our new restaurants partners we bring on to the Deliveroo platform that fall under the EU small and medium businesses team (SMB). We're centralising all restaurant launch and sales development activity to create a hub supporting our European markets so we can ensure we deliver a consistent approach to all restaurants partners from these teams As a New Partner Experience Advisor you'll be supporting new restaurants as they get started with Deliveroo and ensure they understand the process of onboarding them, answer any questions they have and generally provide a high level of service as they require it. You'll be working to tight turnaround times, using skills to navigate requests from restaurants across the country. This will be a hybrid position after passing probation, and you will report to your Restaurant Launch Team Leader. What you will do You'll be on the phone, helping our new restaurants partners get set up and ready to start taking orders Working with the launch team, the sales team, and our account managers, you'll be the face of Deliveroo for all of our newest partners You'll be ready to take on challenging KPI's, whilst maintaining excellent customer service You'll need to be organised, to maintain daily call plans to achieve your goals What you'll need to be successful Native or fluent in French + English The confidence to make regular calls and a strong phone presence Be IT literate and keep our systems up to date with all relevant information You'll work as part of a small team so
Dettagli
- Azienda: Deliveroo
- Sede: Manchester, United Kingdom
- Tipo di contratto: Tempo pieno
- Fonte: greenhouse
- Valido fino al: 18 ottobre 2026
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