Account Manager
Descrizione dell'offerta
About MDOTM MDOTM is the Global leader in AI-driven investment solutions . Founded in 2015, we earned significant recognition in 2017 as the only European fintech startup selected by Google for its acceleration program in Silicon Valley. Since then, we have been growing continuously, establishing a strong international presence with offices in London, Milan and New York. If you are looking for a fast-paced environment and you are willing to take ownership, this is the right opportunity for you! Role Overview MDOTM is looking for a proactive and client-oriented Account Manager. The ideal candidate combines strong communication skills with a problem-solving mindset and a genuine interest in delivering high-quality client experiences. In this role, you will work closely with colleagues across Operations, Product, and Business Development, contributing to both the execution of day-to-day activities and the continuous improvement of client experience . You will play a key role in bridging clients, business needs and product development, helping translate MDOTM’s long-term strategy into effective and scalable client solutions. Key Responsibilities Own end-to-end client relationships , acting as the primary point of contact and trusted partner throughout onboarding and ongoing engagement Lead and continuously improve onboarding and training processes , ensuring clients fully adopt and effectively use MDOTM’s solutions Monitor client engagement, usage, and performance, proactively identifying risks and opportunities to enhance the client experience Drive client success by defining clear success metrics , tracking progress, and ensuring clients achieve their desired outcomes Deliver high-quality, tailored presentations and insights , supporting both existing client relationships and commercial opportunities Act as the voice of the client internally , translating feedback into actionable improvements and collaborating with Product to refine solutions and processes Identify
Dettagli
- Azienda: MdotM
- Sede: New York, New York
- Tipo di contratto: Tempo pieno
- Fonte: bamboohr
- Valido fino al: 20 ottobre 2026
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