Care Account Manager (Clinical), Europe & West Africa
Descrizione dell'offerta
The Role Intellect delivers a clinically governed mental health programme to enterprise clients in the mining and resources sector, supporting remote and expatriate workforces. This is not a standard EAP. Cases begin with acute risk assessment on remote sites and run through structured treatment, fitness-for-work assessment and return-to-work clearance, in direct coordination with the client's chaplaincy, medical and people teams. This role covers the client's United Kingdom operations and a West African project site where the working language is French. It is a combined clinical delivery and case management role: the postholder conducts the assessments, delivers the therapy, writes the reports and owns the case, rather than coordinating a provider network. That design reflects the absence of an established provider network in the West African market at launch, and gives the client a single clinician who knows each case end to end. Full professional fluency in French and English is a non-negotiable requirement. Welfare calls, clinical assessment, case documentation and client communication in the West African market are conducted in French. Responsibilities Clinical assessment and delivery Conduct acute risk and welfare assessments for employees referred through the client's escalation pathway, in French or English as required. Deliver individual counselling and psychotherapy across the supported caseload, virtually. Conduct fitness-for-work assessments and produce the associated clinical documentation. Write risk assessments, session documentation, return-to-work memoranda and fitness-for-work reports to a standard that stands up to client and regulatory scrutiny, in the language the case requires. Delivery is capped so that case management availability is protected. Session load is agreed with the Head of Clinical Operations and reviewed as volume changes. Case management and coordination Own each case end to end, from referral through assessment, treatment, fitne
Dettagli
- Azienda: Intellecthq
- Sede: Remoto
- Tipo di contratto: Part-time
- Fonte: arbeitnow
- Valido fino al: 13 novembre 2026
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