Support AI Automation Engineer
Descrizione dell'offerta
About us: Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 400 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team. Our mission: Become a stepping stone on our customers’ journeys of self-improvement. Our values: D eliver what matters R espect and support others I nitiate and own V oiceopenly E xecute with quality If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com . Responsibilities: Daily operations Monitor active workflows to ensure consistent performance and stability. Detect and address incidents promptly; take ownership of raised issues. Perform quality control on AI-generated responses sent through support platforms. Monitor automation health, logs, and alerts to proactively identify issues before they impact customers. Ensure production automations remain reliable, scalable, and well-documented. Implementation Design, build, and maintain automation workflows using tools like n8n, prioritizing modularity and reusability. Write and maintain scripts (JavaScript) and use low-code tools to support new automation cases. Be up-to-date with Zendesk triggers and rules. Make sure our automations ali
Dettagli
- Azienda: Gismart
- Sede: Remoto
- Tipo di contratto: Tempo pieno
- Fonte: ashby
- Valido fino al: 17 novembre 2026
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