Account Manager | SMB | Spanish Market (Madrid)
Descrizione dell'offerta
Lexroom is building the AI platform where legal work gets done. In just over two years, we've grown from zero to €25M ARR, and today more than 20,000 legal professionals across Italy, Spain, Germany, France, and Bulgaria rely on Lexroom . We're backed by $73M from Left Lane Capital, Base10 Partners, and Eurazeo, and we're a team of around 300 builders who move fast, say things straight, and own each outcome. Our next goal? Become Europe's most-used legal product. Why Lexroom ? Shape the Standard: Be part of the team setting the benchmark for legal AI in Europe. Work with the Best: Collaborate with exceptional colleagues in a culture that values competence, curiosity, and ambition. Deliver Meaningful Results: Your work will directly influence how legal professionals operate—faster, clearer, and more efficiently. At Lexroom , we leave buzzwords behind. Here, you’ll build something that lasts: a trusted platform, a strong reputation, a new standard for the legal world. Your Key Responsibilities Own the full Spanish customer portfolio from handover to renewal, with a clear goal: keep every customer (retention first) and grow each account through proactive upsell and uplift. Run a proactive, commercial CS motion. You do not wait for customers to call. You call them, spot the opportunity in every conversation, and bring it home. Be the single point of contact for Spanish customers, from onboarding and product expertise to support requests, gathering feedback and feeding it back to Product and Marketing. Adapt the Italian playbook to Spain , importing what works and localizing it for the Spanish market. Own your numbers : build dashboards, monitor KPIs, and report on the health and growth of your portfolio. What You’ll Bring 1 to 3 years in Customer Success or account management , ideally at a SaaS, tech, or software company. Exposure to legal or professional-services customers is a plus. A commercial mindset. You see every customer touch as a chance to add value and expan
Dettagli
- Azienda: Lexroom
- Sede: Milan · Italy · Madrid · Spain
- Tipo di contratto: Tempo pieno
- Fonte: ashby
- Valido fino al: 20 novembre 2026
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