Clinical Quality Manager, Medication Care
Descrizione dell'offerta
Our mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. The Clinical Quality Manager - Medication Care is responsible for driving and maintaining the highest standards of clinical quality for our Medication Providers. This position focuses on critical quality assurance programs, including investigating quality of care complaints, managing the annual peer review process, and leading initiatives to improve provider delivery of care and workflow efficiency. This role collaborates cross-functionally with Clinical Leadership, Legal/Compliance, Credentialing, Provider Operations, Clinical Operations, Clinical Product, and Business Intelligence teams to support scalable quality operations and systems optimization initiatives. This a full time, fully remote position on our team. Occasional travel may be required for team or company events/meetings. What you’ll do: Conduct investigations into Quality of Care (QoC) concerns by reviewing member complaints, provider documentation, and internal quality metrics to determine appropriate remediation or corrective actions in ali
Dettagli
- Azienda: Spring Health
- Sede: Remoto
- Tipo di contratto: Tempo pieno
- Fonte: ashby
- Valido fino al: 20 novembre 2026
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